FAQ

I'm trying to get in touch with CCA HQ but don't know the extensions. How do I reach staff?
We don't use direct lines or extensions anymore! You can reach any staff member at (916) 648-2727 for immediate help. You can also get help by reaching...
Fri, 19 Jan, 2018 at 3:03 PM
How can I protect myself and my practice?
Have you seen the Board of Chiropractic Examiners handout on top enforcement violations? Here's a link with a list of common violations to avoid.
Fri, 19 Jan, 2018 at 3:05 PM
How long will it take to get an answer for my ticket?
CCA staff strives to provide outstanding customer service for our members and make answering your ticket a priority. Estimated time to get a response is rou...
Fri, 19 Jan, 2018 at 5:21 PM
HOW LONG SHOULD I KEEP PATIENT RECORDS?
See below for the BCE regulation regarding patient records. Complete regulations are at http://www.chiro.ca.gov/laws_regs/regulations.pdf. Records for mino...
Thu, 25 Oct, 2018 at 11:40 AM
Cash Plans and Discounts
Q: What is the proper/legal way of billing cash patients. We went to a seminar recently and were told that according to Ca Business & Professions Coe 65...
Fri, 2 Nov, 2018 at 4:22 PM
Offering Discounts
Q: I need help figuring out if discounting fees, writing off co-pays and or giving free services is legal? ChiroHealthUSA is blasting scare text messages an...
Fri, 2 Nov, 2018 at 4:26 PM